Terms & Conditions.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you and Call RouteAi ("we," "us," or "our") governing your access to and use of our website at callrouteai.com and our services.

By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website or services. If you are using our services on behalf of a business, you represent that you have authority to bind that business to these Terms.

Call RouteAi provides AI-powered marketing, lead generation, and intelligent routing services for insurance professionals. Depending on the campaign, our services may include:

• Leads — consumer or prospect contact information delivered to you or your CRM.
• Live transfers — real-time connection of qualified prospects to you or your team.
• Pre-closed applications — applications prepared in advance for your review and submission.
• AI automation & intelligent routing — automated acquisition, qualification, and routing of opportunities based on state, product, agent, availability, and delivery type.

Specific service features, delivery formats, volumes, and pricing are determined by the applicable campaign and any separate written agreement between you and Call RouteAi.

To use our services, you agree that you will:

• Provide accurate, complete, and current information when submitting forms or registering for services.
• Maintain any insurance licenses and authorizations required to receive and act on the opportunities we deliver, and comply with all applicable federal, state, and local laws and regulations.
• Use leads, transfers, and applications solely for lawful business purposes and in compliance with applicable telemarketing and consumer protection laws.
• Keep any login credentials or campaign access confidential and notify us promptly of any unauthorized use.

Call RouteAi provides marketing and lead-generation services. We do not provide insurance advice, and nothing on this website constitutes a recommendation to purchase, sell, or hold any insurance product, unless separately authorized in writing.

We make no guarantees regarding sales, conversion rates, policy issuance, revenue, or any other business outcomes resulting from our services. Results vary based on factors outside our control, including market conditions, your sales process, and consumer behavior.

Availability, pricing, campaign criteria, lead volume, delivery schedules, and qualification standards depend on the applicable campaign and are subject to change. We reserve the right to modify, suspend, or discontinue any service or campaign at any time, with or without notice, subject to the terms of any separate written agreement.

Any pricing or performance figures shown on this website are illustrative and do not constitute an offer unless confirmed in a written agreement.

You agree not to:

• Use our website or services for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to our systems, or interfere with or disrupt the operation of our website or services.
• Copy, scrape, or harvest content or data from our website by automated means without our prior written consent.
• Misrepresent your identity or affiliation, or submit false or misleading information.
• Resell, redistribute, or share leads, transfers, or applications except as expressly permitted by your campaign agreement.

We may suspend or terminate your access to our website or services if we reasonably believe you have violated these Terms.

All content on this website — including text, graphics, logos, images, software, and the Call RouteAi name and branding — is the property of Call RouteAi or its licensors and is protected by United States and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the website for its intended purposes. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

Our website may contain links to third-party websites or integrate with third-party services. We do not control, endorse, or assume responsibility for the content, privacy practices, or availability of any third-party site or service. Your use of third-party sites and services is at your own risk and subject to their terms.

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components, or that leads, transfers, or applications will meet your specific requirements or expectations.

TO THE FULLEST EXTENT PERMITTED BY LAW, CALL ROUTEAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES — ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR SERVICES IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.

You agree to indemnify, defend, and hold harmless Call RouteAi and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of our website or services, your violation of these Terms, or your violation of any law or the rights of any third party.

These Terms shall be governed by and construed in accordance with applicable United States federal law and the laws of the state in which Call RouteAi is organized, without regard to conflict-of-law principles.

Before initiating any formal proceeding, you agree to first attempt to resolve any dispute informally by contacting us and allowing at least thirty (30) days for resolution. Any dispute not resolved informally shall be submitted to the exclusive jurisdiction of the state or federal courts of competent jurisdiction, and you consent to venue and personal jurisdiction in those courts.

We may update these Terms from time to time. When we do, we will revise the "Effective date" at the top of this page. Material changes will be communicated as required by law. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

If you have questions about these Terms & Conditions, please contact us through our contact page.